Patient Recovery Components

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Recovery Assessments/Intake

Description Remote or point of service by RN, Social Worker, Recovery Navigator

Recovery Education

Remote or onsite

  • Clinical Condition - Personal Care, Understanding Conditions
  • Lifestyle Impact - Lifestyle impact that is permanent or during the recovery process
  • Treatment Options - Surgery, therapy and care options like medications, palliative care. Decision aids.
  • Patient Preference Options - Advanced Directives, authorization of access, advanced beneficiary options, end of life, provider preferences

Recovery Planning

Development of a recovery plan

  • Provider Planning Services - CMS has new care transition reimbursement
  • Recovery Planning Team - Physician, Social Worker, Recovery Navigator

“Qualified Option” Development

  • Treatment Options - With impact – cost, risk, functional, etc.
  • Setting Options - With impact – cost, risk, quality of life

Recovery Monitoring

  • Physiological, Conditions, Behavioral metrics
  • Treatment effectiveness
  • Intervention protocols
  • Technology setup (wifi, LTE, etc.)
  • Personal Emergency Response Systems (PERS)- A single button (i.e., "I've fallen… and I can't get up!" – LifeCall)

Recovery Management

Remote or onsite

  • Education
  • First level triage, escalate as required
  • 24 x 7 support

Recovery Navigation

  • Schedule Appointments and rides to services
  • Get services, Rx filled, etc.
  • Physician, Social Worker, Recovery Navigator

Technology Support

  • Remote – troubleshooting, education, training
  • Onsite – troubleshooting, education and training

On-site Setting Support

  • Onsite Assessments (throw rugs for hip/knee, mold – asthma/COPD, etc.),
  • Technology setup (wifi, LTE, etc.)
  • Training/Education on use of equipment, taking care of a wound

Recovery Treatment

Surgeries

Procedures & Tests

Medicine

Therapies

Other Treatments

Recovery Activities

Socioeconomic Status

  • Insurance Coverage - apply for Medicaid, petition for coverage of treatment
  • Employment - Get a new job or help getting back to work
  • Education - for new skills or career

Physician Environment & Setting

  • Home Remodeling
  • Housing Applications - Assisted Living Center, Homeless shelter, adult day care

Patient Preferences

  • Establish Patient Preferences
  • Recovery Goals
  • Recovery Team
  • Recovery Plan
  • Recovery Monitoring
  • Recovery Protocol

Patient Technology Adoption

  • Purchase of devices
  • Establish Personal Health Record