Patient Recovery Services

General Patient Services

Description This is about how people can relate to the patient.

Functional Condition Services

Basic Physical

• Meals on Wheels
• Adult Day Care
• PACE Program

Patient Activation Services

Engagement

• Address Social Isolation
• Organized Communities - like PatientsLikeMe

Socioeconomic Status

Financial Health

• Debt Issues

Medical Insurance Status

• Employer plan, Medicare, Medicaid, VA, etc.)

Physical Environment & Setting Services

Home Services

• Home repair

Evaluating Facilities Services

• Nursing home, Senior living center

Equipment & Technology Services

• Therapy Equipment (Oxygen equipment)
• Passive Sensors (wifi enabled weight scale, blue tooth enabled blood pressure cuff)
• Internet connection - wifi router

Temporary Housing Services

• Homeless Shelters
• Victims Centers

Patient Preferences Services

Authorizations

• Privacy and Data Use (HIPAA)

Living Will

• Advanced Patient Directives

My Directives offers a free online, HIPAA compliant service

Patient IT Adoption Services

This could be for the patient or a patient authorized care giver.

IT Support Services

• Use of remote monitoring devices (Blood Pressure cuff)
• Use of remote diagnostic devices (ecg app)
• Use of tablet, computer or smartphone
• Use of Internet and Online Usage, Education Videos, Patient Portal Usage

Online Personal Health Record Services

• Online Electronic Health Record
• Access Authorization (Recovery Team access)
• Patient Input History (Patient answer questions or inputs data into Personal Health Record)

Technology Services

• Broadband Internet, Wifi Router
• Computer, Smartphone or Tablet
• Remote Monitoring Devices (Blood pressure cuff, blood glucose monitoring)
• Remote Diagnostic Devices (ECG app)

Recovery Team

Clinical Providers

These are licensed professionals.

• Physicians
• Physician Assistants, Nurse Practitioners
• Pharmacists
• Therapists
• Behavior Health (Psychologist, Psychiatrist)
• Nurse (Care Manager)
• Dietition

Support Providers

• Care givers (Family or fried)
• Recovery Navigator (patient navigator)
• Recovery Coaches (included MSW Social Workers) and Health Coaches
• Technical Support and technicians
• Delivery Services
• Transportation Services
• Other Services (handy man, plumber, etc.)

Community Providers

• Financial Counseling
• Meals Delivery (Meals on Wheels)
• Transportation Assistance
• Programs (Smoking Cessation, Weight Loss, Alcoholics Anonymous)

Community Health Services

• Community Health Centers
• Community Health Services (free flu shots)
• Convenient Care (Minute Clinics, 24 hour services)

Recovery Goals and Planning Services

• Overall recovery golas

Recovery Services

Activities

• Nutrition
• Education

Discovery

• Clinical Consults, second opinions
• Qualified Option Development
• Testing

Treatments

• Medicine
• Procedures
• Surgery
• Therapies (Occupational Therapy, Physical Therapy)

Recovery Management Services

Patient Protocols

• Patient Triggers, Resulting Actions, Escalation