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Introduction
Vulnerability is the start of love, joy, creativity, progress, and making almost anything happen.
1. Mission
The mission is the North Star that guides every action.
PEOPLE ELEMENTS
2. Empathy Framework
We define people by what they do for money.
We understand them by what they do for free.
3. Aspirer
Are you willing to give up who you are for who you can become?
4. Beneficiary
Beneficiaries determine the value of the benefits.

Beneficiaries will determine the value of the benefits.

5. Decision Makers
Decision makers can say yes when others say no and get their way.
6. Contributors
When we help someone, we improve two people’s well-being.
7. Communities
Products, services, support, purpose, and belonging come from collaborating communities.

It takes a village to create products, services, support, purpose, and belonging.
REALITY ELEMENTS
8. Realities Framework
Fundamental truths provide the foundation of understanding of complex systems,
people, complex goals and complex domains (math, philosophy, physics).
9. Expanding Complexity
Complexity is the unpredictability of many impacting elements (people, communities, and realities)
that are operating, reacting, and interacting in both certain and uncertain ways.
10. Accelerating Change
You can choose change or let change choose you.
11. Problem or Unmet Need
People willingly change if a solution solves a problem or addresses an unmet need.

People change when they believe their problem or unmet need will be addressed by change.

ACTIVITY ELEMENTS
12. Communication
A solution without awareness and inspiration is just an idea.
13. Operational
What will it take to make the strategy operational?
14. Funding
No money, no mission.
15. Personal Needs
You can’t separate a complex goal pursuit from the person who has it.
16. Plan
With complexity, the right path only appears to those well into the journey.

STRATEGY
17. Strategy Framework
Predicting the approach that will achieve the mission and address the complexity.

A strategy based on a simple explanation of complexity can be right. So can a broken clock twice a day.

18. Objectives
Objectives are what you do to demonstrate progress toward the mission.

Easy to remember objectives can provide focus, simplify decisions and demostrate progress toward the mission.

19. Solution
A solution to a complex problem that fits on a bumper sticker only works for politicians.

A solution to a complex problem that fits on a bumper sticker only works for politicians.

20. Measures
When measures are not aligned with the mission, the mission will be defined by the measures

ITERATION
21. Managing Iteration
With complexity, not failing is not trying.

22. Life Synchrony
There’s never a good time for a complex goal.

There’s never a good time to fit in a complex goal.

Conclusion
Success takes five ingredients: belief, small choices, ordinary actions, iteration, and enduring grit.

Definitions