Operational
Operational is the initial creation and delivery of the solution as well as sustainability of an ongoing solution. It ensures the beneficiary benefits and the aspirer(s) mission is achieved either for the one time event or ongoing.
The elements of Operational include:
Operational Insight helps to understand whether it the eDream could become operational. Muhammad Yunus was able to get operational his micro-credit solution by establishing Grameen Bank in 1976. It's successful communication and solution operations helped to deliver over $8B in microloans to mostly women beneficiaries. Grameen Bank model helped aspirer Muhammad Yunus's get his microleading mission operational to serve 100 million people with $25 billion of loans.
Operational is a component of the eDream.
Administrative/Governance
How the management, delegation, issue resolution, processes and descision making takes place to ensure sustainability?
Operational Mission
Operational Mission and whether it is the same or different than the eDream mission. Does the aspirer want to be King, Control or is it about Purpose?
Entity
What is the entity? Personal, business, not-for-profit, etc. Self-employed, Sole Proprietorship, Partnership, LLC, C or S Corporation. Does an entity need to be created? Who owns it?
Governance
How are decisions made? Who has control? Is there an Operating Agreement?
Legal
Are there legal restrictions over your solution, communications or operational? Besides the tax code, what other regulatory compliance will be necessary? i.e., managing employees, FDA for health products, etc.,
Risk Management
Do you need insurance, accountant, legal advice?
Financial
How are the funding, expenses and financing components of the eDream addressed to ensure sustainability?
Operations
How are the production, delivery or maintenance components of the eDream addressed to ensure sustainability?
Beneficiary Adoption
Business Development and sales. How are you going to engage beneficiaries to adopt solution?
Solution Creation
Produce/Deliver Solution - Production/Distribution. How is the solution produced? How is it delivered? How is it distributed?
Solution Support
How will the beneficiary benefit be ensured? (Customer Service & Support) How are you going to support the beneficiary that uses the solution? (Customer service)
Solution Design
Solution conceptual design through solution improvement (Engineering). How are you design and continue developing the solution? (engineering, creator)
Solution Management
Product Management. How are you manage the solution updates, improvements and new version?
People
Employees/HR. How are you manage the people (employees) performing operations? Recruiting - Who do you need? Staffing Model - number of people, roles & timing. Salaries & Benefits, Skill sets, experience, ramp up time
Operational Platform
Partners & Suppliers
Partners needed for solution (design & deliver), communications or operational? Any Joint Ventures, CoMarketing, Co Distribution, etc. Suppliers needed for solution (design & deliver), communications or operational?
Facilities
Are there facility needs for solution (design & deliver), communications or operational?
Equipment
Are there equipment needs for solution (design & deliver), communications or operational?
Ongoing Web Presence
Web Site 1. Communications, 2. Transactional, 3. Solution as a Servce (SaaS) Mobile Apps 1. Communications, 2. Transactional, 3. Solution as a Servce (SaaS) Social Media
Operations
- Financial Platform
- IT Infrastructure
- Cloud Storage/Database/Backup/Firewall/Encrypted communication
- Inventory & Transaction Management
- Logistics
- Transaction & Fulfillment Processing
